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Tuscola County 24 Hour Emergency Water Damage Service

11/30/2020 (Permalink)

This flooded basement was caused by a broken pipe SERVPRO quickly responded to this Thumb Area water damage.

SERVPRO of Huron, Sanilac & North Tuscola/The Thumb is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 989-673-7680

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Huron, Sanilac & North Tuscola/The Thumb has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Huron, Sanilac & North Tuscola/The Thumb

SERVPRO of Huron, Sanilac & North Tuscola/The Thumb specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The fourth principle of water damage restoration

11/30/2020 (Permalink)

Call SERVPRO of Huron, Sanilac & N. Tuscola at 989-673-7680 Call SERVPRO of Huron, Sanilac & N. Tuscola at 989-673-7680

Here at SERVPRO, we believe it’s important for our community to understand the principles that outline the work we do. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a standards developing organization for the inspection, cleaning, and restoration industries. SERVPRO of Huron, Sanilac & N. Tuscola and all other restoration companies follow the standards and guidelines put forth by the IICRC. The standards manual for water damage restoration is the S500.

To learn more about the IICRC, visit our previous blogs on the S500 series The certification firm every restoration professional usesThe importance of safety and health on a restoration worksiteThe importance of documentation on water damage worksite, and The steps to mitigating water damage

In this series, we are outlining the principles of water damage restoration work, the first three being Safety, Documentation, and Mitigation. This blog is regarding the third principle outlined in the S500.

S500 Principle 4: Clean and dry affected areas.

A restorer’s task is to reduce the time that building materials and contents are excessively wet. The more quickly items are returned to a dry condition, the less damage they will suffer while wet. 

Thus, the first step is to remove excess or bulk water where we can. Extraction is the most effective way to remove bulk water. Once any extraction is performed, restorer’s can focus on drying the materials through specialized equipment.

Once materials start returning to a dry state, restorer’s can begin the cleaning process. Contents are moved from the premises and restored in our warehouse, while the structure and attached materials are cleaned depending on material. 

Wood, paper, and fabrics can be damaged within hours of water intrusion; furniture stains can start within the first few hours; carpet deterioration can start within 24 to 48 hours; and mold growth can start within 48 hours.

If you experience water intrusion in your home or business, trust SERVPRO of Huron, Sanilac & N. Tuscola to handle your needs. Call us any time or day at 989-673-7680.

How is a commercial property loss different than a residential loss?

11/30/2020 (Permalink)

Here at SERVPRO of Huron, Sanilac & N. Tuscola, we are experts at commercial restoration work. With our dedicated Commercial Large Loss Division (CLLD), we handle large commercial property restoration every day.

Typically, the restoration industry considers any property loss claim over $50,000 to be a Large Loss. However, a Large Loss can also be determined by the number of floors or rooms affected, or the amount of materials damaged. Restoration professionals will work with an insurance claim adjuster to determine the category of the loss early in the process to ensure maximum job efficiency.

It’s important to note that a residential property can experience a Large Loss, depending on the property damage event and the size of the home. Likewise, property damage at a commercial location isn’t always considered a Large Loss, and can be an isolated event like a pinhole leak in a water pipe.

Once a commercial property loss is determined to need Large Loss Response, the restoration professional will adjust how they proceed with the project. This may include the following considerations:

  • A restorer may need to coordinate specialty equipment, such as additional trailer-mounted generators to power the increased amount of drying and dehumidifying equipment throughout the structure.
  • A restorer will need to coordinate larger labor crews for demolition and debris removal before they can begin placing drying equipment. 
  • On a large commercial loss, daily safety meetings are required before the work can begin. 

Time is still of the essence on a commercial Large Loss, only the restorer must factor in the significant increase in work. Project managers are able to meet the needs of commercial clients by carefully planning each step of the restoration process, increasing labor crew sizes, and optimizing our equipment to dry the structure and materials in the fast way possible. 

While an average residential water loss mitigation project can last anywhere from 3-5 days, typically a large commercial water loss can span, on average, 7-14 days without complications. 


If your commercial property experiences a significant property loss, whether from water, mold, or fire - you can trust that our Commercial Large Loss Division at SERVPRO of Huron, Sanilac & N. Tuscola is ready to respond quickly and efficiently so that you can get back to full operation as soon as possible. Call us at 989-673-7680 if you discover damage in your property!

How to Keep Your Employees Safe Amid Snow Storms

11/30/2020 (Permalink)

During a snowstorm, office managers have the responsibility of making sure workers remain safe. Luckily, there are many precautions those in charge can take to assure their staff stays healthy and secure when bad weather hits.

Preparing for Snow
Before the winter season arrives in The Thumb, do the following:

  • Check your building’s caulking and weather strips. After a few years, each of them should be redone.
  • Research ways to keep plumbing from freezing and cracking. The effects of a pipe burst can be highly distressing.
  • Acquire sand or dirt for covering icy sidewalks and parking lots. Slips can result in injuries and costly lawsuits.
  • Sign up for snowstorm alerts. This way, you will be able to take action at the earliest possible moment.
  • Establish a protocol for cancellation notifications. Having a phone tree or email list in place prevents jobholders from making treacherous and unneeded trips.

Taking a few simple measures before a blizzard hits significantly reduces the odds of endangerment, so do what you can before disruption arrives.

Dealing With Snow
When excessive snowfall comes your way, stay home unless absolutely necessary. In the event you must journey to your office, dress warm and be certain your vehicle comes equipped with jumper cables. Should you break down and become exposed to the elements, frostbite or hypothermia can take hold quickly. Know how to recognize and deal with these life-threatening conditions. Have an emergency kit with blanket, non-perishable food, and medical supplies handy for these and other perilous scenarios.
Besides being dangerous, violent weather causes all sorts of building damage. From roof collapses to fallen branches smashing through windows, the fallout often requires immediate attention. Should your workspace become compromised, select a qualified disaster recovery team that can get everything back to looking “Like it never even happened.”
Keep your employees protected during a snow storm, both before and during such a mammoth event. Once the worst has passed, check your facility for damage and commence repairs ahead of the next wintry downpour.

How do I know who to use?

5/23/2018 (Permalink)

SERVPRO® of Huron, Sanilac & N. Tuscola 989-673-7680

When faced with a disaster like water damage from a washing machine overflow or a fire from a candle, you may be faced with deciding to replace materials and items or have them restored. SERVPRO® of Huron, Sanilac & N. Tuscola can help you in the decision making process talking with you about the best options for you.  We have helped to dry in place wall paper or hard to find hardwoods that if not dried in place would result in materials not matching throughout the home or extra costs to you and/or the insurance to pay to replace all of the materials. SERVPRO® of Huron, Sanilac & N. Tuscola will help you to walk through the decisions needed to make it “Like it never even happened.” If disaster should strike call the team who has 25+ years of experience in the area, we are ready 24/7 365 at 989-673-7680. #SERVPRO9605 #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

Weatherizing your basement and crawlspace

5/23/2018 (Permalink)

SERVPRO® of Huron, Sanilac & N. Tuscola 989-673-7680

Cold temperatures can take their toll on your home and property, it is important that you prepare your home for cold weather to limit risks and potential damages. When preforming maintenance and insuring that you are limiting risks of damage it is important to be thorough while inspecting your home. Basements and crawlspaces in your home can be an area where heating escapes, make sure to seal and insulate around any HVAC ducts, seal around basement windows and insulate exposed pipes. If water damage occurs in your home due to extreme weather or anything else, make sure to call the team with over 25 years of experience. Cold temperatures can take their toll on your home and property, it is important that you prepare your home for cold weather to limit risks and potential damages. When preforming maintenance and insuring that you are limiting risks of damage it is important to be thorough while inspecting your home. Basements and crawlspaces in your home can be an area where heating escapes, make sure to seal and insulate around any HVAC ducts, seal around basement windows and insulate exposed pipes. If water damage occurs in your home due to extreme weather or anything else, make sure to call the team with over 25 years of experience. SERVPRO® of Huron, Sanilac & N. Tuscola is ready 24/7, 365 at 989-673-7680.  #SERVPROThumb #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

Spring showers bring… unexpected water damage.

5/23/2018 (Permalink)

We hope spring brings you more flowers and fewer showers, but if you experience water damage, you know who to call. SERVPRO of Huron, Sanilac & North Tuscola is ready when a disaster occurs in your home or office, our experienced crews who; on average have been with us for longer than five years walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance, insuring that all necessary parties have the information needed to complete the job faster, and get you back to life before. If your home or office should have a water damage from a sprinkler break, a dishwasher leak or a washing machine overflow from the second floor (which you loved when you bought the house because it is so convenient) .Know that you can trust the team with 26 plus years of experience to help guide you through it, we are ready 24/7, 365 to help you at 989-673-7680.

Microwaves are better than ovens

5/23/2018 (Permalink)

SERVPRO of Huron, Sanilac & North Tuscola 989-673-7680

SERVPRO of Huron, Sanilac & North Tuscola is committed to doing our part to battle climate change and save our precious natural resources. Throughout the month of April we will be providing green tips and information to help you know how Recycle, Reduce and Reuse. Using a microwave instead of a stove can save energy, microwave ovens use around 50% less energy than conventional ovens do. We are committed to making our community both here locally and globally better and stronger for this generation and ones to come. We are ready 24/7, 365 to help you, call us at 989-673-7680 so we can help make it “Like it never even happened.” when disaster from a bathtub overflow on your second floor causes water to come through light fixtures downstairs into your kids play area. We are here to walk through the process with you from start to finish, helping to answer questions and guide you through the distressing situation.

Cooking fires are leading cause of fires

5/23/2018 (Permalink)

SERVPRO® of Huron, Sanilac & North Tuscola 989-673-7680

ire can and do happen anywhere and anytime, they do not take holidays off. SERVPRO® of Huron, Sanilac & North Tuscola is here for you when disasters such as water or fire damage strike. Whether it be from a smoke in the breakroom at work from popcorn left to long in the microwave, or a space heater left to close to a blanket at home, we are Here to Help® you to life as it was before the disaster. We know that just because we deal with emergencies every day, you do not. So we are here to share our 26 plus years of experience with you, as we guide you through the process of making it “Like it never even happened.” Our crews work with you and your insurance to take care of the details to insure you can come out after the disaster as if the fire never occurred. We walk with you through the process, guiding you with answers, advice and experience through to the other side where life will come back together. We are always open to help you, call us at 989-673-7680.

How we treat our customers is key.

5/23/2018 (Permalink)

SERVPRO® of Huron, Sanilac & North Tuscola 989-673-7680

At SERVPRO® of Huron, Sanilac & North Tuscola we often talk about our Core Values. They include; Always doing the right thing, Be Phenomenal, Focus on the Customer, achieve success, Grow together and follow the Golden Rule. When we are doing work it is often in homes, we know that we must earn and work to keep trust with our customers, we must be good Samaritan’s every day and on every job.  When a disaster occurs in your home or office, our experienced crews who; on average have been with us for longer than five years walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance, insuring that all necessary parties have the information needed to complete the job faster, and get you back to life before. If your home or office should have a water damage from a sprinkler break or a fire from a space heater under a desk overheating, know that you can trust the team with 26 plus years of experience to help guide you through it, we are ready 24/7, 365 to help you at 989-673-7680.